FAQ

Thank you for shopping!

Return/Exchanges

Due to each item being personally addressed and signed, returns or exchanges are not accepted.

Refunds

Refunds are only accepted if the item received is not the item that was ordered (ie; an order processing mistake on our part).

Cancellations

Cancellations are not accepted.

 

Frequently Asked Questions

  • How long will it take to get my item?

Orders are prepared and shipped within 3 days of purchase.  Please remember that we are located in Canada and shipping may take a little longer to reach you if you are located in other countries. (This can be around 2 weeks to the US, and up to 3 months for international.)

  • Do you ship discretely?

All products are shipped in plain packaging and will look like just another online order.  There will be no information you’d rather someone not see, including names.

Disclaimer: all used clothing has been properly laundered.